Eligibility for Refunds

• Qualifying Conditions: Refunds are strictly issued for items that arrive damaged, defective, or incorrect (e.g., wrong size or color sent).

• Notification Window: To qualify for a refund, you must report the issue to us within 48 hours of order delivery.

• Product Condition: Items must be in their original state—unused, unwashed, and stored in the original packaging with all tags attached.

How to Request a Refund

• Contact Us: Reach out via email at gracetex777@gmail.com or call us at +91 93610 76614.

• Provide Evidence: Please include your Order ID and attach clear photographs clearly highlighting the defect or the incorrect item received.

• Review Period: Our quality control team will assess your request and provide a response as quickly as possible.

Approval & Return Process

• Confirmation: If your request is approved, you will receive a confirmation message along with specific return instructions.

• Inspection: Once we receive and inspect the returned garment, we will finalize the refund process.

• Timeline: Please note that the return transit and inspection process typically takes 5 to 7 business days to complete.

Refund Method

We use cookies to streamline your online shopping experience. These small files help us recognize y

• Original Payment: Approved refunds are credited back to the original payment method used during checkout.

• Processing Time: Depending on your bank or payment gateway, it may take a few additional business days for the balance to reflect in your account.

Non-Refundable Items

• Sales & Offers: Any menswear purchased during a sale, clearance, or promotional event is not eligible for a refund.

• Subjective Preferences: Refunds are not granted for personal preferences, such as minor fabric feel or slight color variations. Please note that actual colors may vary slightly from your screen due to digital display settings and photography lighting.